We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Site or engage our services.
1. Information We Collect
- Personal details you provide (name, email, phone, company info, etc.).
- Service data (AMC requests, IT project requirements, support tickets).
- Technical data (IP address, browser type, cookies, analytics).
2. How We Use Information
- To provide IT and AMC services you request.
- To communicate with you regarding quotes, invoices, or support.
- To improve our website and services.
- To comply with UAE legal, tax, and regulatory requirements.
3. Data Sharing
- We do not sell your data.
- We may share data with trusted third-party providers (cloud, hosting, email, payment gateways) only as necessary.
- We may disclose information if required by UAE law or legal process.
4. Cookies & Analytics
Our Site may use cookies and analytics to enhance your experience and understand usage. You can control cookie settings in your browser. A detailed Cookie Policy may be published separately.
5. Data Retention
We retain data only as long as necessary for service delivery, billing, compliance, or legal obligations.
6. Security
We use reasonable technical and organizational measures to protect your data but cannot guarantee absolute security of electronic transmission.
7. Your Rights
- Access, correct, or update your data.
- Request deletion of data where legally allowed.
- Withdraw consent to marketing communications.
8. Contact Us
Escom Tech LLC
Dubai, United Arab Emirates
Email: info@escom.me
Phone: 042891154
TRN: 100526331200003
AMC / Tech Service
IT Infrastructure
Wireless Solutions WiFI
Telecommunication
Surveillance CCTV
Access Control
Web & Marketing