Escom Tech — User Migration Proposal
IT Solutions & Infrastructure · Dubai, UAE
ESC-MIG-2026-001
Date: April 15, 2026
Service Proposal
Windows 11 Pro · User Migration Service

Safe User Profile Migration
& Account Restructuring

A structured, low-risk solution to move data from a former employee's personal profile to a secure, dedicated business account — with OneDrive properly set up under a new account, nothing deleted, and no disruption to daily operations.

Client & System Details
ClientMinx Aesthetics
Former User Loginraneem.a.haidar@gmail.com
ProcessorIntel Core i7
Operating SystemWindows 11 Pro
Admin AccountNot Properly Enabled
User: raneeAdmin Rights Missing
Current Storage Status
OneDrive AccountFormer Staff Personal Email
OneDrive PlanFree (5 GB only)
Cloud Sync RiskHigh — Personal Email
New User TargetClinic (Local Account)
Old Profile ActionKept — Not Deleted
OneDrive New SetupIncluded in Scope
Current Issues Identified
⚠ Why This Needs to Be Fixed
  • The computer is still logged in under a former employee's personal Gmail account (raneem.a.haidar@gmail.com), meaning business data is tied to someone who no longer works there.
  • OneDrive is syncing business files to that personal account with only 5 GB free storage — data could be lost, full, or inaccessible at any time.
  • The local user "ranee" exists but lacks proper admin rights, leaving system changes and software installs unmanaged.
  • No dedicated business profile exists — all data currently belongs to a personal account, creating a serious privacy and continuity risk.
  • If the former employee's Gmail password changes or account is closed, access to all synced data could be permanently lost.
Our Migration Plan — Step by Step
1
Create a Dedicated "Clinic" Local User Account

A new local Windows 11 user called Clinic will be created with proper admin rights. This will be the primary working account going forward.

Safe Practice
2
Migrate All Data from Former Employee's Profile to Clinic

Documents, Desktop files, Downloads, Pictures, and other relevant data will be copied (not cut) from the old profile to the new Clinic account — ensuring nothing is lost.

Non-Destructive
3
Set Up Proper Admin Hierarchy

The Clinic account will be the primary admin. The old "ranee" user will be reviewed and set as a standard or secondary user as appropriate — following Windows 11 Pro best practices.

Pro Best Practice
4
Disconnect Old OneDrive & Set Up Under New Account

OneDrive will be fully unlinked from the former employee's personal Gmail. It will then be reconfigured and signed in under the new business/clinic account, ensuring all future files sync to the right place.

Included in Scope M365 License needed for 1 TB
5
Retain Old Profile for Safety

The original profile tied to the former employee's Gmail will NOT be deleted. It will remain intact on the system as a safety net. Minx Aesthetics can request deletion later once satisfied that all required data has been fully migrated.

Zero Data Loss Risk
6
Handover & Verification

We will walk the client through the new setup, confirm all data is accessible, and document the login credentials for the new Clinic account before closing the job.

Client Sign-Off
Detailed Scope of Work
Service Item Details Status
New Local User Account Creation Windows 11 Pro — "Clinic" user with admin rights INCLUDED
Data Migration (Profile to Profile) Documents, Desktop, Downloads, Pictures, AppData (user-facing) INCLUDED
Admin Rights Configuration Clinic = Admin; old "ranee" account restructured INCLUDED
Old Profile Retention raneem.a.haidar profile kept intact — not deleted INCLUDED
OneDrive Unlink (Former Employee Gmail) Removes sync from personal account (raneem.a.haidar@gmail.com) INCLUDED
OneDrive Setup Under New Account Configured & signed in on new Clinic/business account INCLUDED
1× Free Remote Support Session Same issue scope, within 30 days of job completion INCLUDED
Microsoft Office / M365 License Procurement for new Clinic user (optional) OPTIONAL +AED 350
Software Reinstallation Third-party apps needing reinstall on new profile NOT INCLUDED
Hardware Repair / Upgrade Any physical hardware changes NOT INCLUDED
Investment Summary
Optional Add-On
AED 350 extra
Microsoft Office License (new user)
  • Microsoft 365 / Office license
  • OneDrive re-linked to work email
  • Up to 1 TB cloud storage
  • Word, Excel, Outlook, Teams
  • Only if not already licensed
✗ What Is NOT Included in This Proposal
  • Data recovery from damaged storage
  • Software license procurement (other than Office)
  • Reinstalling third-party applications
  • Ongoing IT support or AMC
  • Network or server configuration
  • Hardware repair or replacement
  • Training on new software or OS
  • Any cloud migration beyond OneDrive
📋 Terms & Conditions
Payment: Full payment upon job completion
Validity: This proposal is valid for 14 days
Old Profile: Retained — Minx Aesthetics approves deletion separately
Free Support: 1 remote session, within 30 days, same scope
Data Responsibility: Escom is not liable for pre-existing data loss
VAT: 5% VAT applicable if tax invoice required
Access Required: Client must provide system access on-site or remote
Office License: Add-on billed separately only if confirmed needed
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